Your questions answered

We've put together some commonly asked questions to give you more information about our MapaWall world maps. If you have a questions that you can't find the answer too, please use the contact page. (Last Update 07/11/2022;10:30)
Showroom Sale
When will the Showroom Sale take place?

The Showroom Sale will take place on:

 

Thursday 8 December from 09:00 – 21:00 hr
Friday 9 December from 09:00 – 18:00 hr
Saturday 10 December from 09:00 – 18:00 hr
Sunday 11 December from 09:00 – 18:00 hr

Will the Showroom Sale take place online as well?

In the week after the Showroom Sale (Monday 12 – Sunday 18 December) we will post various world maps on our Instagram page.

These items will be sold online.

 

What kind of world maps are sold during the Showroom Sale?

The following types of world maps will be sold:

  • Non-magnetic wooden world maps
  • Magnetic wooden world maps*
  • StoneCut world maps
  • Steel world maps
  • Acrylic world maps

 

*also available in mini: 4′ 11” (150 cm) wide

Why sould I buy a ticket for the Showroom Sale?

We have reserved just a couple of spots for a few people every hour of the day during the Showroom Sale. To prevent the so called no-shows during these precious hours we ask a small admission fee (€6,-).

The MapaWall world map
What are the dimensions of a MapaWall?

At the moment we have two sizes world maps; the regular MapaWall and the MapaWall XL

-The regular MapaWall world maps have a width of 7 ft 0,25 inch (214 cm) and a height of 3 ft 10,06 inch (117 cm). The unique magnetic mount system makes it possible to move the individual continents for precision placement. The thickness of the MapaWall world map is about 0.39 inch (10 mm).

-The MapaWall XL world maps have a width of 9 ft 4,2 inch (285 cm) and a height of 5 ft 2,99 inch (160 cm). The unique magnetic mount system makes it possible to move the individual continents for precision placement. The thickness of the MapaWall world map is about 0.39 inch (10 mm).

By the end of June ’22 we will introduce the wooden MapaWall Mini. This relatively small world map will have a width of 4 ft 11,06 inch (150 cm) and a height of 2 ft 8,28 inch (82 cm).

In what way is the MapaWall attached to the wall?

Putting up a MapaWall world map is child’s play. Every MapaWall comes with a template on which the MapaWall is shown in actual size. You only need to find a suitable spot for your MapaWall and attach the template. To attach the continents, you need to drill seven holes. These can be drilled directly through the template. So no need for marking these points first. The islands are attached using a special gel.

On the template you will find both an English and a Dutch manual including a packing list. In the package there’s a Tips & Tricks sheet as well. This sheet contains useful information about the installation.

On our installation page you can find several timelapse movies made by our clients. These will give you a good idea on how easy the installation process is. You can also find more of these timelapse movies on our Instagram page.

Is there a shop to view the MapaWall maps?

You can view various MapaWall maps at our office/showroom in Haarlem. If you plan on visiting us, please make an appointment first. Our contact details can be found on our contact page.

Do you make customs maps?

Indeed, we do. In the last few years we did several custom projects. Illuminated maps, different projection world maps and large islands are just a few of the projects we did for both small companies and corporates. Some of these projects are displayed on our Instagram page.

Sustainability
Are MapaWalls made of sustainable wood?

The majority of our MapaWall world wall maps are made from wood or wood products, including high quality veneers and PEFC wood. We are very thankful to mother nature for providing us with the resources for this beautiful product.

Because we at MapaWall believe that businesses should be run sustainably, we donate 10 dollars to The Nature Conservancy ā€œPlant a Billion Treesā€ project where 1 dollar equates to 1 tree planted for every map sold.

How do the Nature Conservancy donations work?

With the sale of each map we donate 10 dollars to the project Plant a Billion Trees of the Nature conservancy. 10 Trees can be planted for this amount. You may decide in which region (Brazil, China or the United States of America) the trees are planted.

If you make an extra donation and give us permission, you will be mentioned on our MapaWall of Fame. For more information, go to our compensation page.

 

Shipment & Payment
What is the estimate delivery time?

All world maps are shipped with the insurance policy of UPS Capital (insured premium shipping). Orders placed before 5pm (CET) are picked up by UPS the next working day. Shipments within the Netherlands are usually delivered the following working day. Varnished/painted MapaWalls usually are delivered in 2-3 working days.

Before UPS collects the orders by the end of the day, you will receive a track-n-trace code so you can monitor your shipment.

 

To what countries do you ship?

We ship our products all over the world. Your map is delivered and insured by UPS Capital to more than 220 countries.

When u add a product to your shopping cart and fill in your address you can see the current shipping costs.

Is it possible to pick up a MapaWall myself?

Sure, this is possible.

Please select ‘Office pick-up’ when placing an order. The next business day we will contact you by e-mail or by phone to set a time and date for the pick-up. The address can be found on our contactpage.

What are the payment options?

We accept the following payment methods: PayPal, iDeal, VISA, Mastercard, Mister Cash, Bank Transfer, Bitcoin, Sofort, Belfius Direct Net, KBC/CBC, EPS, BanContact and serval gift cards.

Return policy
How do I cancel or return my order?

If you want to cancel or return your order, you may do say without reason within 14 days, taking our Terms and Conditions into account. The costs of returning the product are for your own account.